Here are two mistakes new hotel owners often make.
They don't bother purchasing spare hospitality mattresses
Many new hotel owners don't bother to purchase more than the exact number of hospitality mattresses they require for their premises' rooms. This is a mistake, as provided a hotel owner has a clean and dry storage space for these spare mattresses, they could prove extremely useful in certain situations. Because hotel rooms often have mini-fridges containing lots of drinks, and because hotel guests will usually eat at least one of their daily meals in their rooms, it is almost inevitable that a few guests will spill drinks on their mattresses.
Whilst most guests won't mind sleeping on a mattress on which they've spilt a few drops of water, many will (understandably) refuse to sleep on a mattress that, for example, they've spilt an entire bottle of wine on, as the mattress will be soaked through after this type of spillage. If a guest in this situation informs the hotel manager about it and asks to either be moved to another room or for their wet mattress to be replaced and the manager replies that all of the other rooms are occupied and there are no spare mattresses, then that guest might have to leave and find another hotel, or sleep on their hotel room chair for the night.
As such, if a hotel owner wants to ensure that guests who need new mattresses don't end up in either of the aforementioned situations, they should have a few spare mattresses on the premises, which they can utilise in the event of these type of spillages.
They buy beds that don't come with castors
Some new hotel owners will also make the error of buying beds for their rooms that don't come with castors. This can lead to two issues. Firstly, if they buy good-quality mattresses for these beds that are quite heavy, then the hotel room cleaners might find it very hard to shift the heavy beds and vacuum the floor underneath them. This may result in this floor space getting extremely dusty, which might make staying in the rooms very unpleasant for any guests who have dust allergies.
Secondly, if any jewellery, wallets or other small items the guests have with them fall onto the floor and roll under these beds, the guests might end up hurting their backs in their efforts to move their beds and pick up the belongings that are underneath them. As such, it's best for hotel owners to put beds with castors in their hotel rooms so that the cleaners can access the entire floor in each room and so the guests don't injure themselves.